Last night around 8PM, I heard the surge protectors/battery backups that we have for the computers beep. It’s the first time I heard that since we have been here. I am pretty used to it because they are rather sensitive. Any power fluctuation causes them to beep. It is comforting.
I didn’t think anything of it. Then, a little while later, I tried to access some websites that I have on one of my servers. I couldn’t get on. I tried again a little while later and still couldn’t get on. I asked Laura if she was able to get to the sites and she said no. She told me that she was working on one of them when she couldn’t get to it anymore. I figured the hosting company’s monitoring “red light” would’ve gone off by now and the server would be brought back on line by them. Nothing. I decided to submit a support ticket.
The hosting company responded to the support ticket informing me that they could access the server and all the sites just fine. I then called my sister down in Chapel Hill, NC to see if she could log on to the sites. She could access them just fine too. The strange thing is that I was able to see all the websites on my other server like nothing was wrong.
I responded to the hosting company ticket and let them know that I could not access the servers from only my location, but it seems like the rest of the world was looking at the sites without issue. I felt so left out. They asked me for my IP address so they could check the firewall. That was fine. Then, they asked me to do a traceroute to the server. I did that and the connection timed out at the server. Then, they did a traceroute from the server back to me, and the connection was timing out at my location.
This was all getting kind of odd. They asked that I power cycle the modem. I did and the problem was solved. I was able to access the server again.
What I find puzzling is that I was only blocked from one server in the world…mine. How did this happen. After thinking for a while, I remember right at the moment of the power hiccup, the issue began. Could being on a website at the time of a power surge (or failure) make your modem block you from the website (server) you were looking at?